While COVID-19 restrictions are ending in many settings in England from Monday, safety measures will remain in place at healthcare settings in Northern Lincolnshire.

The safety of our patients, our workforce and the wider community is of utmost importance to us, and remains our focus throughout this time. We will follow government guidance fully and alter our plans accordingly should the need arise. These are the arrangements we are working to as we enter the third lockdown:

Adult Inpatient Unit

Our Adult Inpatient unit will continue to provide comfort, care and support to those who need it. If you would like to make a referral through this time please do so in the normal way, by contacting the hospice on 01472 350908 or emailing

Andy’s Children’s Services

Andy’s Children’s services will continue to provide care, making sure that the most vulnerable of our young patients and their families continue to receive the support they need.

Visiting arrangements

As part of government guidance, all visitors to St Andrew’s Hospice Inpatient unit will be required to undertake a Lateral Flow Device (LFD) test before coming into the Hospice building. This will need to be undertaken on each day you visit. A hospice face mask must also be worn throughout the whole time of the visit unless deemed exempt. Please ask nursing staff if you are unsure.

If you have any issues regarding self-testing then please contact the Inpatient unit who will be able to assist with your query.

All other visitors into the Hospice building including adults attending Wellbeing groups, Outpatients and parents of children attending groups, will be required to have a negative Lateral Flow Device (LFD) test before coming in to the hospice building. This will need to be undertaken on each day you visit and the result presented when completing the screening tool.

Our aim is to help patients, families and staff, to remain safe during the pandemic and testing will help to reduce the spread of the virus.

LFD testing is currently the best way to quickly detect the presence of the virus in people who, although may not present any Covid-19 symptoms (they are asymptomatic), are infectious (they can transmit Covid-19).

Lateral Flow tests are easy to acquire:
• You can request them online by using the following link below
• You can collect them from various locations – use link below to see locations near you.

Full guidance on how to take a lateral flow test and register them is available within the pack.

It is essential that every test result is registered on the government website and you will be required to present the confirmation text message or email you receive following registration on the Government website upon each visit to the Hospice. It is expected that this will be reviewed at least once per day to reception staff as you are completing the visitor screening and disclaimer tool. You will only be allowed entry into the hospice building if you have a negative test.

If you have a positive test, please do not attend the hospice, but let the relevant team know so other arrangements can be made. This is to help maintain the safety of all our patients and the staff.

Visitors to all areas of the hospice will not be able to gain access to the hospice without a valid test result unless called in urgently by a member of the clinical team.

If you are struggling with any aspect of the process, please speak to Reception where someone will be able to advise and support you.

Wellbeing Services

Our wellbeing services will continue to operate virtually in the main, with a small number of groups starting to meet in person. New referrals are welcome, using the contact details above.

Family Support and Bereavement Services

Our Family Support and Bereavement services will continue to operate virtually, providing specialist advice support and guidance to as many people in our community as possible who are dealing with difficult situations or coming to terms with a loss.


Our retail team will also be consistent in upholding coronavirus guidance, and will continue to wear face coverings. We encourage visitors to our shops to wear face coverings, practice social distancing and use good hand hygiene too.

Risk assessment

St Andrew’s Hospice has undertaken a whole organisation Risk Assessment to support our Covid secure activity. Further information concerning this work is available upon request by contacting us at Please let us know your name, preferred contact details and the area of interest your request relates to in order that we can provide you with the information you require

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