Meet the team
My passion is helping others to learn and grow, personally and professionally, sharing my knowledge and experience, and then seeing them achieve their aspirations.
I am a strategic business professional who is always looking to improve and see improvement. My experience is in strategic and operational planning and quality management. I have worked in a number of sectors and have significant expertise in risk management. I enjoy developing and delivering diverse programmes and projects to enable service improvement and transformation, working in and with complexity.
I achieved my post graduate qualification, an MBA, at Hull University and am an accredited Professional Coach. I am a Chartered Manager with the Chartered Management Institute. My personal and professional development will always be important to me.
My current role as an executive leader in a Multi Academy Trust keeps me busy and challenged as a senior manager in a fast paced environment. I have a keen interest in organisational development and creating linkages between enabling staff to achieve their potential and improving organisational performance.
I am very proud and humble to be associated with St Andrew’s Hospice in Grimsby, where I have lived for nearly 18 years, and to be a Trustee Director. I was delighted to take on the role of Chair of the Board in May 2020. The role is both challenging and rewarding, and I hope I continue to do the role justice to benefit of all those who come into contact with the hospice.
John Scaife’s skills lie in the leisure retail hospitality sector and he has an operational, project management and commercial background. He said: “I feel extremely privileged that I have been asked to bring my working experiences to complimenting the existing board members, supporting the senior management team and staff of the hospice in delivering the very high standard of care that the hospice is widely renowned for.”
Jane was born in Lincolnshire and trained as a nurse at the University of Hull. After gaining a cancer nursing qualification in Manchester, she joined the Royal Air Force, working in the UK and Germany. Returning to the UK, Jane specialised in cancer nursing and palliative care, attaining a palliative care qualification and working as a clinical tutor in Oxfordshire. She returned to live in Lincolnshire in 2001 and worked as a nursing services manager in a hospice, retiring in 2018. Jane is passionate about accessible, safe, high-quality end of life care for all and strives to support the organisation with her experience in governance, quality and regulation. Jane is married with two sons.
Marc is a well-rounded professional with more than 15 years experience in the Information Technology industry. His roles have required a strong leader working with businesses to grow and expanding their portfolios. With expertise in Program/Project Management, Marc has lead the strategic and managerial management of end-to-end IT programs providing quality solutions to top organizations. With a track record of effectively evaluating processes, designing and applying methodologies that work to increase performance and reduce costs. He said “I feel privileged to help St Andrews achieve its business goals and use my skills to help connect to the organisation to the community”
Mark Wade has over 15 years Human Resources and business leadership experience working in a number of industrial sectors, predominantly the energy industry both in the UK and USA. He said: “St Andrew’s Hospice is a cause very dear to mine and my families hearts and I feel privileged to help support the excellent team here in ensuring a bright future for the hospice”. Mark is married with 2 children and is a keen football fan and golfer.
Ian Hargreaves has spent most of his career working within the digital media and communications industry. He also set up a software development company which specialised in healthcare software. Ian has supported the hospice for more than 20 years and following a reduction in workload in 2016 he joined the Board. He said: “I was thrilled to help an organisation that I was already passionate about and who could put my skills and experience to good use.”
Nigel was born in Ebbw Vale, Wales, and studied chemical engineering at The University of Nottingham before completing an MBA in Hull. He spent 34 years in the oil industry with Total, during which time he worked in England, Wales, France, Holland and Texas. Nigel, who is married with two children, Ellie (21) and Joe (27), retired in June 2016. He has lots of hobbies, including golf, cycling, watching sport, bird-watching, travel and food.
David Hatfield is a chartered accountant who began his career in 1961, working in the industry and eventually becoming a Senior Partner at McCrackens before retiring in 2005. He then joined the hospice as treasurer as he wanted to become involved in charity work and could put his experience to use to help the community. He said: “The hospice offers a first-class facility to the community and I am delighted to be able to support their work in this way.”
I am a Chartered Physiotherapist recently retired after 37 years in the NHS and Healthcare Charity. In the last almost 14 years before retiring I led the clinical governance, audit and research in an ambulance service, a very rewarding and interesting job. Initially, pre-hospital research was very much in its infancy so it was very exciting to be part of its development. It is now recognised as a major contributor to research by both academia and within the NHS.
Now, as a Trustee/Director I am so pleased to be able to contribute to St Andrew’s Hospice.
Adam Millson’s skills lie in the accountancy industry and he is one of the partners at Forrester Boyd Chartered Accountants. Adam lives locally in Scartho with his wife and, in joining the hospice Board in February 2020, said, “I’m proud to fulfil the role and volunteer my skills, expertise and connected resources to a fantastic charity which is so prominent within our community”.
senior management team
Chief Executive Michelle Rollinson’s first contact with the hospice was in 1980, when her parents volunteered for the charity. Michelle joined them and remembers spending time with patients. She’s a qualified children’s nurse, and the first five years of her career began at Hull Maternity Hospital’s Neonatal Intensive Care Unit. On March 5, 2001, Michelle was part of the team who opened the doors to children at the hospice. Her role changed in 2011 from working within the children’s hospice to working across all clinical teams as Head of Care and became Chief Executive on April 1, 2017.
Director of Clinical Services
Karen Higgins joined St Andrew’s Hospice in December 2004 working as a nurse in the Children’s Hospice. Karen qualified as a Children’s nurse and worked across a variety of children’s specialisms. Prior to her post at St Andrew’s she worked as a nurse at St Oswald’s Children’s Hospice in Newcastle. During her time at St Andrew’s she has held a number of different roles within the children’s hospice progressing to the role of Head of Support & Wellbeing Services in 2015 before taking up the role of Director of Clinical Services in April 2021.
Head of Finance
Head of Finance Geoff Jago joined the hospice following a spell in retail and manufacturing, 12 years as financial controller at an energy efficiency/sustainability charity in Milton Keynes, time working in Australia and travelling, and a position as head of finance at a national charity. He relocated to Lincolnshire in 2013, and is a book lover.
Deputy Chief Executive
Deputy Chief Executive Lesley Charlesworth-Browne joined the hospice in 2017, having held senior management roles in both banking and education over almost 40 years. With a broad management background including strategy, law, business development, HR, enterprise, learning and development, bid writing and finance, Lesley manages a range of diverse teams within the hospice in order to support various key strategic objectives. These include income generation (the hospice’s retail shops and commercial income, grants, commissioning, fundraising and lottery) and also the communications, marketing, engagement and collaborative activity of the hospice. As part of the SMT, Lesley also contributes to the diverse array of cross cutting hospice management activities.
Director of Governance and Quality
Shelley Lambert joined the Hospice as Senior Nurse in the Adult Unit in January 2014. Before this time she worked within the Renal Units across the country providing haemodialysis, before taking on the role of a Renal Research Nurse at Hull Royal Infirmary. In 2016, she became the Lead Nurse of the Adult Unit before becoming Governance and Quality Lead in 2018. In 2020 she became the Director of Governance and Quality. She says “Governance is integral to the organisation and to be given this opportunity to support the implementation of high standards of Governance and Quality, is what I could have only hoped for, not only for myself but for the patients, staff and stakeholders too”.
Director of People & Operations
Jacqueline Hall joined the hospice in May 2020, having been involved in secondary education for 17 years, and previously the NHS for 14 years. As a previous Academy Vice Principal, and as a Chartered HR professional, with three decades of experience, Jacqueline has a wealth of knowledge in strategic HR, health and safety, and business management. Jacqueline leads the HR team in reinforcing strong a organisational culture, creating and leading on employee engagement and development programs, and implementing strategies and systems that support the hospice in achieving its business goals and objectives. Her passion is providing effective HR solutions, shaping and building workforce infrastructure through technology, compliance and our people.