Moments That Count – Support for our Household Team.

Throughout the past year, Retired Miele Sales Manager Rob Dixon, made it his task to support as many charities as he could, including the homeless, vulnerable, elderly, lonely, veterans of Grantham and surrounding areas. In nine weeks he managed to raise over £3200.

Since retiring last March, Rob has supported numerous charities across the UK raising thousands of pounds. In December he asked his previous employer of 18 years Miele Professional, if they would donate a commercial washer to a fundraising project he was working on. To his surprise, not only did they donate a washer they also donated a dryer. So impressed by his activity, the week before Christmas Miele also gifted him £18,000 worth of commercial laundry and dishwashing equipment.

Rob kindly chose to donate a Miele Commercial Washer with a value of around £3200 + vat to the hospice. Explaining why he chose Andy’s at St Andrew’s Hospice, Rob said;

“It was obvious in my mind I found a fantastic home in this deserving organisation, 24/7 365 days a year they provide amazing support and end of life care to so many people.”


Rob Dixon with the donated Miele washing Machine

This is an incredible donation which will support the work of our housekeeping team. We are so incredibly proud of our housekeeping team here at the hospice. They have been working tirelessly behind the scenes to keep patient rooms, offices, communal areas and bathrooms spotlessly clean and hygienic. Since the start of the Covid-19 pandemic their workload has increased tremendously, and as a result they have really come together over the last 10 months.

Barbara Fields, St Andrew’s Hospice’ Household Supervisor explains the crucial role of the housekeeping team in keeping our Inpatient Units and other facilities clean, and ensuring that our patients, families, staff and volunteers are kept safe.

“The housekeeping team keep all areas of the Peaks Lane premises clean, including patient bedrooms, offices, bathrooms and all communal areas. Since last March, our workload has increased massively as we’ve had to be far more rigorous in all of our daily housekeeping activities. As a team, we had to adjust quickly to ensure we kept the premises free of infection, as well as get to grips with wearing full PPE and masks throughout our shifts.”

“At the beginning we immediately changed the way we worked by extending shifts to cover the extra sanitisation needed across all areas of the hospice. This gave us the extra time we needed to regularly disinfect all surfaces that could potentially transmit infections. For example, this includes all door handles, chairs, and cupboards, essentially anything that is touched. Of course these are all activities we would do regularly, but now with increased frequency”.

“We are also now washing the scrubs for all of the clinical staff on site. Before the pandemic the staff would take their uniform home, but we are now having to wash it on site in our laundry room. On average we are washing 15 sets of scrubs a day, then drying and ironing them. At times it has got difficult as we only have two washing machines and when you’re using them daily they tend to break relatively often. This new washing machine is something we’ve really wanted for a long time so that we have a spare machine in any eventuality.”

“I couldn’t be more proud of this team. It can be such a struggle to work so differently, but we’ve really come together and been there for each other. They have all adapted so brilliantly since the beginning and have faced everything with a smile on their faces.”

Find out more about the ways in which you can help us support those who need our support in the local community.


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