Wellbeing

Our Wellbeing Support Services help you to live well by being as in control of your condition as possible and, where appropriate, achieve the things that are important to you.

Across our teams, we will assess your needs so that we can support you to manage your symptoms, provide emotional, social and spiritual support and offer the time and space needed to listen to your concerns and help you to relax. We also offer support to carers.

We aim to be flexible and responsive to your needs in order to enhance your independence and quality of life.

What we offer

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After your referral, we will contact you to complete a thorough assessment of your needs and agree a plan of support for you. Our Wellbeing Support Service runs group sessions and one-to-one support to provide holistic care in a variety of ways:

  • One-to-one sessions with the Clinical and/or Support & Welfare Team
  • Complementary Therapies and Relaxation
  • Physiotherapy
  • Hypnotherapy
  • Arts, Crafts & Creative therapies
  • Memory work
  • Chair based Exercise
  • Yoga
  • Better Breathers Clinic
  • Circuits
  • Gardening club
  • Bespoke workshops

We also have a drop-in coffee morning on a Monday for anyone who wants to find out more about the services offered at St Andrew’s Hospice, gain advice or have a chat over a cup of tea or coffee.

Bathing Service 

Our assisted bathing service is available free of charge to anyone over the age of 18 who has been diagnosed with a life-limiting illness or palliative care need and who has no means of having a bath or shower at home.

Appointments usually last an hour and you may be offered up to eight bathing sessions. We will support you to look for longer-term solutions to make bathing possible in your home.

Being referred to the Wellbeing Support Service? 

Anyone can refer to the Wellbeing Support Service, such as yourself or with your consent a family member, GP or health professional. A referral can be made using the referral button at the bottom of this webpage or by telephoning 01472 350908, extension 285.

Your referral will be taken by a member of either the Wellbeing Support Team or Clinical Administration Team. To help us make the referral process as effective as possible, it is essential that the information provided on referral is accurate and up to date and includes the identified reason for referral and the current problems requiring wellbeing services.

After a referral has been received, you will be contacted within 72 hours to be invited into the hospice for your initial assessment.

How long can I attend for? 

Most services offered through the Wellbeing Support Service are time-limited. Your initial assessment will determine the best plan of support for you, and this will be reviewed by your keyworker. Group workshops/sessions usually last between six and twelve weeks.

Refreshments

Refreshments will be provided during your sessions, however, lunch is not. You are welcome to eat in Appetite, our on-site restaurant. Appetite produces fresh, home-cooked food daily at very reasonable prices.

Transport

We are unable to provide transport to any of our wellbeing support sessions and we encourage patients who are not independent to ask for the support of your family and friends to help you attend sessions.

Services such as Dial-A-Ride and Phone-N-Ride are popular choices for patients who are unable to arrange their own transport.

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Service Update

Wellbeing services during Coronavirus pandemic

Our wellbeing services have moved online whilst social distancing guidelines are in place. These sessions take place via Zoom and facebook. Don’t worry if you need help getting started, we will take your referral as usual and give you all the help you need to get online and give you access to these sessions.

Download our Capturing Memories guide

Make A Referral

We welcome referrals from families and professionals. Get in touch to talk to a member of the team about how we could help.

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