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We provide free care for anyone over the age of 18 with a wide range of progressive life-limiting conditions, including cancer, Motor neurone disease, cardio-vascular diseases, Multiple Sclerosis and Parkinson’s disease. This care is available in a range of settings, from overnight stays and respite to out-patient visits.
As well as nursing and medical care, we offer practical advice, emotional support and a comprehensive wellbeing programme. Our chaplain is on hand for those who want spiritual care, and our support extends to families and carers too.
At the hospice itself, we offer overnight stays and respite, symptom control, rehabilitation and terminal care, as well as other services such as counselling, complementary therapies, lymphoedema clinics, physiotherapy and bereavement support.
Treat St Andrew’s as you would your home; there are no set visiting hours and pets are very welcome. Care is dependent on need and availability. We do not offer long-term residential care.
St Andrew’s Hospice is a registered charity (No 1011117 England), employing about 120 staff and supported by more than 500 volunteers. It means we can provide 24-hour care, seven days a week. It currently costs £5.5-million a year to run the hospice, and only 16% is funded by the Government; we rely on the generosity of the public to fund the rest.
We are independent of the NHS but work with healthcare organisations. Most patients live in North East Lincolnshire but people also come from other areas. Anyone can refer - the patient, their family or GP, the community nurse, a consultant and so on - in writing, by telephone or by visiting us.
Each year, we provide care and support for more than 500 patients, both adults and children, and their families, friends and over 200 carers. We have twelve en-suite adult rooms and four rooms for children for overnight stays, and there is accommodation available for families to stay in too. St Andrew’s is also home to a special temperature-controlled bedroom, designed for children to stay with us following death until their funeral, allowing families to say farewell in their own time and in comfort, with staff on hand to provide support and advice.
No - all of our care and support is free, and is paid for mainly through the generosity of the public.
We aim to help patients to live well through being as in control of their condition as possible and, where appropriate, achieve the things that are important to you. Following a referral and initial assessment, a plan of support will be agreed for you that best meets your needs. This may be through attending one or more group sessions or one to one support if identified as appropriate, and may involve attending for complementary therapy, physiotherapy, small group work, relaxation or outpatient appointments. Most services offered through the wellbeing programme are time limited and patients will undergo regular reviews to ensure their needs are met in the most appropriate way. There is no charge for the programme. Anyone can refer to the programme by phoning 01472 571282.
Our assisted bathing service is available free of charge for anyone aged 18 or over with a progressive life-limiting illness or palliative care needs, and who have no means of having a bath or shower at home. Patients will be offered up to eight bathing sessions while support is offered to look at longer term solutions.
Chief Executive Michelle Rollinson’s first contact with the hospice was in 1980, when her parents volunteered for the charity. Michelle joined them and remembers spending time with patients. She’s a qualified children’s nurse, and the first five years of her career began at Hull Maternity Hospital's Neonatal Intensive Care Unit. On March 5, 2001, Michelle was part of the team who opened the doors to children at the hospice. Her role changed in 2011 from working within the children’s hospice to working across all clinical teams as Head of Care. She became Chief Executive on April 1, 2017. She said: “I meet and care for many inspirational people, and work with professionals who are committed to ensuring palliative and end-of-life care, whether for children or adults, is of the highest quality possible.”
Director of Clinical Services Lynn Andrews has been employed by the hospice since 2013. Lynn is employed jointly by the hospice and the Care Plus Group and has responsibility for all clinical staff employed to deliver palliative care including the Hospice teams, Specialist Palliative Care Nurses, Living with and Beyond Cancer, Haven Team, Welfare and Benefits Team and Health and Well being Team. Collectively these teams deliver care within the hospice , within the hospital and the community.
Lynn qualified as a nurse in Grimsby School of Nursing in 1988 and is committed to delivering quality clinical care. She lives in Humberston and has experienced personally the excellent care the hospice's services provide to local people.
Head of Finance Geoff Jago joined the hospice following a spell in retail and manufacturing, 12 years as financial controller at an energy efficiency/sustainability charity in Milton Keynes, time working in Australia and travelling, and a position as head of finance at a national charity. He relocated to Lincolnshire in 2013, and is a book lover.
Human Resources Manager Jane Martin secured her first HR position in 1999, and has developed her career, becoming a Chartered Member of the Chartered Institute of Personnel and Development (MCIPD) in 2005. After many years working within the not-for-profit social housing field, an opportunity arose for Jane to join the hospice. She said: “I am a Grimsby girl born and bred. Although I have never been personally touched by St Andrew’s Hospice, I had always admired and respected its services. I count myself very fortune to work with a dedicated team.”
Chairman Ian Hargreaves has spent most of his career working within the digital media and communications industry. He also set up a software development company which specialised in healthcare software. Ian has supported the hospice for more than 20 years through his various companies and following a reduction in workload in 2016 he joined the Board to provide support in these areas. He said: "I was thrilled to help an organisation that I was already passionate about and who could put my skills and experience to good use."
Vice Chairman David Hatfield is a chartered accountant who began his career in 1961, eventually becoming a Senior Partner at McCrackens and retiring in 2005. He then joined the hospice as treasurer as he wanted to become involved in charity work. He said: “The hospice offers a first-class facility to the community.”
Retired Colin Ellis is a family man, born and bred in Grimsby. He’s a chartered accountant who spent most of his working life in multiple store food retailers, in senior management positions. He said: “I am constantly impressed and inspired by the commitment and dedication of the hospice staff and my fellow volunteers.”
Qualified solicitor Stephen Oldridge is a partner at law firm Bridge McFarland, specialising in property and commercial law. He joined the hospice board in 2008, using his legal, managerial and business experience to help St Andrew’s. He said: “I am delighted to be able to support such an important local charity.”
Geoff Hirst is a Manchester graduate and Fellow of the Chartered Institute of Personnel and Development, and has held appointments in chemical, food, textile, retails and finance organisations. He has lived in Keelby for 30-plus years, where he is a councillor. He’s also a college governor and active in the MG Car Club and in the Leicester Tigers rugby club.
Les Jones began his career with Midland Bank in 1963, holding various administration roles in a number of North East branches, followed by the management of various branches. Following retirement, he worked for the Humber Chamber of Commerce as a small business advisor and export development advisor, in the latter role taking a trade mission to Hong Kong and Singapore. He said: “The reason I wish to serve the hospice in some way is that I feel it important to try to put something back into the community to which I belong.”
Andrew North’s professional life has been spent within the NHS; for the last 20 years of his career, he was responsible for a healthcare organisation providing community, mental health and general hospital services across Lincolnshire. His 35-year career saw him lead many changes, including the development of community services and subsequent hospital closures, the construction of new healthcare facilities, hospital mergers, and the establishment of both NHS Trusts and an NHS Foundation Trust. He left the NHS in 2012, and has since worked as a consultant to healthcare organisations. He said: “Healthcare remains my passion, and my involvement with the hospice stems from a desire to use my experience to help a fantastic organisation and worthy cause to continue to thrive.”
John Scaife’s skills lie in the leisure retail hospitality sector and he has an operational, project management and commercial background. Originally from Sheffield, he relocated to Grimsby some 28 years ago to work in the area. He said: “I feel extremely privileged that I have been asked to bring my working experiences to complimenting the existing board members, supporting the senior management team and staff of the hospice in delivering the very high standard of care that the hospice is widely renowned for.”
Steven Parker qualified as a manufacturing specialist at Warwick University, and held commerical management positions at Lloyds Bank, Flower Seeds Direct Ltd and Yorkshire Bank. He was also business development manager for Lincolnshire for Lloyds Bank, and business development manager for Pelham Accountants/Johnson Hunt UK. The keen cyclist said: “I have a real desire to understand how an organisation operates in order to help improve efficiency and results.”
Dr Anne Spalding
Anne moved to Grimsby in 1987 to train as a General Practitioner and became a full-time GP Partner in 1989. She has worked since then in the Roxton Practice.
Anne has always been interested in end-of-life care and has enjoyed being a director of St Andrew's Hospice since 2014.
Nigel was born in Ebbw Vale, Wales, and studied chemical engineering at The University of Nottingham before completing an MBA in Hull. He spent 34 years in the oil industry with Total, during which time he worked in England, Wales, France, Holland and Texas. Nigel, who is married with two children, Ellie (21) and Joe (27), retired in June 2016. He has lots of hobbies, including golf, cycling, watching sport, birdwatching, travel and food.
We're very proud and privileged to be supported so well by the communities we serve. Our official ambassadors are:
Actress and TV presenter Julie Peasgood. Julie's connection with the hospice goes back many years, after caring for her father in his final days. She's best known for her roles in Emerdale, Hollyoaks and Brookside.
Strictly Come Dancing 2016 winner and Grimsby girl Joanne Clifton. She won the World Ballroom Showdance Championship in 2013 and the European Professional Ballroom Championship and World Dancesport Games. She joined Strictly in 2014, and became a hospice ambassador in early 2015.
Young George Kavanagh's father, Greg, was looked after by the hospice. George was appointed an ambassador in 2014. He's since become a local celebrity and has appeared on Britain's Got Talent.