Retail Shop Manager

As one of the local leading providers of palliative and end of life care, St Andrew’s Hospice is a highly successful and forward-thinking charity with a turnover of c£5m, offering both adult & children’s services. With an excellent reputation both in the local community and beyond, we reach over 800 patients and their families in North East Lincolnshire and our wider catchment area of Lincolnshire, Hull and East Yorkshire for our children’s services.

Within the Retail Operations Function we have 23 charity shops working together across the regions to ensure that patients and their families have the best possible experience and receive the highest quality of care.


As an experienced Retail Store Manager, you will have a passion for retail sales within the charity sector. You will play an integral role within the retail function, supporting the growth and excellent services we provide to our customers, donors and supporters.

With over 400 volunteers donating their time freely to the organisation you will have the adaptably to communicate with your volunteer team, ensuring they are fully aware of the shop and organisational activities, whilst maintaining a positive team spirit in your chosen store. With excellent customer services skills and flexibility, you will be able to provide a fluid service to our Retail Stores, transferring your skills in sales and delivery to our many outlets throughout the region.

This role will be a full time permanent position working to the fluid nature of the retail business, with the successful candidate initially placed within our Market Rasen Store.

Due to the nature of this role, a driving licence and your own vehicle are essential, and the ability to work across 7 day retail opening hours where necessary.

In return, we offer a welcoming environment where every person matters, competitive salary package which includes a contributory pension scheme, staff benefits and excellent training and development opportunities for all of our employees.

For more information, please contact:

Sarah Playle, Head of Trading and Enterprise on (01472) 350908

Closing Date: Thursday 9th December 2021

How to apply:

Download and complete an application form then return the form to the HR Department at

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