Charity Shop Manager – Sutton on Sea

As one of the local leading providers of palliative and end of life care, St Andrew’s Hospice is a highly successful and forward-thinking charity with a turnover of c£5m, offering both adult & children’s services. With an excellent reputation both in the local community and beyond, we reach over 800 patients and their families in North East Lincolnshire and our wider catchment area of Lincolnshire, Hull and East Yorkshire for our children’s services.

Within the Retail Team we have 21 retail outlets working together across the regions to raise funds to ensure that patients and their families have the best possible experience and receive the highest quality of care.


As an experienced Shop Manager, you will have a passion for retail sales ideally within the charity sector. You will play an integral role within the retail function, supporting the growth and excellent services we provide to our customers, donors and supporters. In addition you will have the flexibility to work to a fluid retail rota which will include days and weekends.

With over 400 volunteers across the Hospice who donate their time freely to the organisation you will have the adaptability to communicate and motivate your volunteer team, ensuring they are fully aware of the shop and organisational activities, whilst maintaining a positive team spirit in your store. Therefore we are seeking an individual with a proven track record in:

  • Maximising retail sales against annual performance targets.
  • Play a key role in generating care giving funds for the Hospice.
  • Maintaining high levels of shop presentation through merchandising and imaginative window dressing.
  • Providing excellent customer care through quality of service and development of staff and volunteers.

In return, we offer a welcoming environment where every person matters, a competitive salary package which includes a contributory pension scheme, staff benefits and excellent training and development opportunities for all our employees.

For more information, please contact:

Sarah Playle, Head of Trading and Enterprise on (01472) 350908

[email protected]

Closing Date: Sunday 2nd October 2022

How to apply:

Download and complete an application form then return the form to the HR Department at [email protected]

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