We're delighted to announce that following 14 weeks of closure, we have reopened the first of our charity shops.

For the very many kind-hearted supporters who are able to donate and shop at our charity shops across North East and North Lincolnshire, Lincolnshire, Hull and East Riding, you will be pleased to know that our carefully planned and phased approach for reopening has began.

Throughout the period of closure, we have been working hard to introduce the Government guided measures necessary to deliver a safe shopping experience for our staff, customers and supporters. Whilst this will be a new socially distanced shopping experience, the same friendly and helpful welcome awaits our customers as it always has done.

In order to maintain social distancing, we will limit the number of customers allowed into our stores at any one time. This means that you may be asked to wait outside when the maximum number of customers is reached. Our stores will also undergo regular cleaning of all surfaces, equipment and doors and all donations will be set aside for 72 hours before being steamed (where possible) and made available for sale.  

Our phased reopening began with our Wilton Road Donation Centre and our Victoria Street Furniture Store, for shopping and donation drop offs, from 29th June. Our opening hours will initially be 10 a.m. to 4 p.m.  Monday to Saturday.

Tom Ryan, Head of Retail at St Andrew's Hospice said "During the last 14 weeks we have been busy planning for the day when we could welcome customers back into our stores, so we are delighted to be able to announce that we are now ready to reopen the first of our shops. It is so very important to us that we are able to safeguard the health and wellbeing of our staff, customers and supporters and I am confident that the measures we have in place will do exactly that. I'd like to thank everyone in our Team for their dedication and commitment throughout this time - and our donors for saving their precious pre-loved items for us."

Our shops provide a vital source of income to fund the care needed by our patients with life-limiting illnesses and their families who come to us for support. Your donations and custom at this time would be very much appreciated. Thank you for your continued support and for helping us to make each day count.

Wearing a face covering will be mandatory in all shops in England, including in ours. Please be considerate to each other and to our workforce when entering our stores by making sure you have an appropriate face covering in place before walking through the doors.

Find out more about what you can donate click here

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