Vacancies

Due to a service restructure, an exciting opportunity has arisen for an experienced and committed Family Support & Bereavement Services Manager to join St Andrew’s Hospice, Grimsby. 

As one of the local leading providers of palliative and end of life care, St Andrew’s Hospice is a highly successful and forward-thinking charity with a turnover of c£7m, offering both adult and children’s services. With an excellent reputation both in the local community and beyond, we reach over 800 patients and their families in Northeast Lincolnshire and our wider catchment area of Lincolnshire, Hull and East Yorkshire for our children’s services and are growing our services to meet the expected increase in need. 

The successful candidate will be responsible for the operational management, development and coordination of the Family Support, Spiritual Care and Bereavement Service teams. They will support staff, volunteers and students to deliver effective emotional, practical, social, spiritual care, and bereavement support. The role will ensure the delivery of high-quality, compassionate and person-centred support for patients, families, carers and those affected by bereavement. The post holder will also be expected to hold a caseload relevant to qualification and expertise. 

You will require a post graduate qualification in Social Work, Counselling, Chaplaincy, Health & Social Care, or other relevant discipline and be registered/ accredited with the appropriate professional body.  

In return, we offer a competitive salary package, which includes contributory pension scheme, excellent training and development  

“As the Head of Patient & Family Support & Wellbeing Service’s, I am very much looking forward to working with our new Family Support & Bereavement Services Manager. Working in Palliative and End of Life care is about care, compassion, dedication, and making meaningful difference to the lives of patients and families. If you share our values, and want to be part of our amazing team, I would love to hear from you” - Manisha Marshal, Head of Patient & Family Support & Wellbeing Services, St Andrew’s Hospice. 

In return we offer you: 

• Competitive salary

• Unsocial hours payments

• High staff ratios

• Contributory pension scheme 

• Flexible working

• Access to excellent staff benefits

• Excellent CPD

• Bridge tolls paid

We would very much welcome applicants to look around our amazing facilities. 

Please contact Manisha Marshal - Head of Patient & Family Support & Wellbeing Services at manisha.marshal@nhs.net or Karen Higgins, Director of Clinical Services at karen.higgins2@nhs.net 

Closing date:29th September 2026
Interview date: 5th October 2026  

Click to view job description

Apply now

Contrary to the belief that Hospices are sad, depressing, and upsetting places to work, this is certainly not the case here at St Andrew’s Hospice. We offer a warm, friendly, and nurturing environment where our patients, families and staff are at the heart of everything we do, in striving to make each day enjoyable for everyone. 

The charity has a portfolio of over 20 retail units situated across the county and into the East Riding of Yorkshire, who generate around 40% of the charity’s total income. The retail business includes a distribution warehouse, fleet of delivery vehicles, online trading presence and a range of general and specialist shops across the county and beyond. 

This role requires a very special person who wants to make a real difference. Working alongside a friendly team of volunteers, our deputy and shop managers ensure that our wide range of retail outlets are well run, well-stocked, safe, profitable and maintain the excellent reputation of the hospice through welcoming and thanking donors and those who volunteer their time. 

Although charity retail experience would be an advantage, the role would also suit someone with a solid foundation in general retailing experience, furniture retailing and / or a strong business background with a passion for charity and customer service. Training will be provided. As this role can be occasionally asked to cover other shops, a full driving licence and access to a car is desirable. 

We want people to know that the Hospice is not a sad place, and our Hospice does not necessarily mean the end, it can mean healing and support and it can mean laughter, joy, making the most out of the time people have left.  Having a role whereby you play a key part in providing, supporting and raising funds so we can give the best possible care to our patients and their families. 

As the Line Manager for this role, providing outstanding customer service is a passion of mine.  The team and I get to make a real difference and help generate the much-needed income that helps provide our wonderful services to our patients and families.  I wear my badge with pride and I’m proud to be part of this dedicated team, who want to make a real impact and help make every day count.  If you want to be part of this, then I would love to hear from you. 

In return we offer you: 

• Competitive salary

• Unsocial hours payments

• High staff ratios

• Contributory pension scheme 

• Flexible working

• Access to excellent staff benefits

• Excellent CPD

• Bridge tolls paid

We would very much welcome applicants to look around our amazing facilities. 

For further information contact:  Retail Management Team (07508835857) or email standrews.retailoperations@nhs.net 

Closing date: 29th September 2026 

Interview Date: 6th or 10th October 2026

Click to view the Deputy Manager job description

Click to view the Manager job description

Apply now