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Myla's legacy

17 Jun 2026

"Everyone who met her fell in love with her, and I'm so proud of her. I want to share her story and let everyone know how incredibly brave she was."

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New report calls on government to fill £310 million children’s palliative care funding gap

16 Jun 2026

The report, by Together for Short Lives to mark Children's Hospice Week, calls on government to fund the clinical care that children’s hospices provide.

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Niamh & Leo - Carers Week 2026

8 Jun 2026

"She does everything that me and their dad do and we never have to ask her to do it. I’m very proud of her. She’s everything you could wish for in a...

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Carl's Story - HospiceUK Legacy Campaign 2026

12 Mar 2026

After being diagnosed with cancer, Carl was able to dedicate his life to his love of art and is finally ready to show the world his work.

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Apprenticeship Week - Sam's Apprenticeship Journey

5 Mar 2026

Sam has begun a coaching apprenticeship in hopes of sharing her improved confidence and knowledge with hopes of sharing this with her team and the organisation.

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"No two days are the same and it's very social"
Phil Upton
/ Categories: Case Studies, Volunteering

"No two days are the same and it's very social"

I decided to volunteer for the hospice after I was made redundant from my job at House of Fraser, which I had for almost 50 years. I still wanted to work in retail and after walking down St Peter’s Avenue I could see how busy the shop there was. I knew someone from my House of Fraser days that worked for the hospice, and they gave me an application form so I could get started in the shops. It was very straightforward and easy.

On the retail side, I enjoy how busy the shop is and getting to meet and speak to different people all the time. No two days are the same and it’s very social. With wellbeing, it’s knowing you get as much out of the sessions as the patients do. I have experience with dementia so it’s very rewarding knowing you’re a good part of someone's day. My favourite thing about volunteering is being part of such an incredible, supportive and inclusive team.

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